PHModer takes the privacy of Philippine players seriously. This policy explains what personal information we collect when you use PHModer, why we collect it, how it is stored and protected, who it may be shared with, and what choices you have over your own data.
These cards summarise the most common privacy topics for PHModer users in the Philippines. Full details are in the policy sections below.
PHModer gathers the personal details you provide at registration, identity documents during verification, payment method information for PHP transactions, and technical data such as device type and session logs to maintain account security.
Personal information at PHModer is used to create and secure your account, process deposits and withdrawals in Philippine pesos, verify eligibility, deliver promotions, support responsible gaming tools, and meet applicable legal or compliance requirements.
You can request access to the personal data PHModer holds about you, ask for corrections, request deletion subject to legal or operational requirements, and opt out of non-essential communications. Contact us at the email address shown in the footer.
This Privacy Policy explains how PHModer collects, uses, stores, protects, and shares personal information when you visit the PHModer website, register an account, deposit or withdraw Philippine pesos, place a wager, access a game, claim a promotion, or contact PHModer for support.
By creating a PHModer account or continuing to use the platform after this policy is published, you acknowledge that you have read and understood how your personal data is handled. If you disagree with any part of this policy, do not register or continue using PHModer.
This policy should be read together with the Terms and Conditions and any additional conditions attached to a specific service, payment method, or promotion available on PHModer.
Philippine context: PHModer is a platform designed for players in the Philippines. This policy reflects the privacy practices applied in connection with Philippine-focused services and PHP-denominated accounts.
PHModer collects different categories of personal information depending on how you interact with the platform. These categories include:
When you create a PHModer account, you provide your legal full name, birth date, gender, nationality, residential address, email address, and a contact number. This information is necessary to open and verify the account in your name.
PHModer may request a government-issued identification document, proof of address, selfie or liveness confirmation, or other documents to verify your age, identity, and eligibility. These are processed according to applicable verification standards and are not shared with advertisers or marketing services.
To process PHP deposits and withdrawals, PHModer collects information about the payment method you use. This may include your GCash number, Maya account reference, bank account details for InstaPay or PESONet, or masked card information for eligible Visa or Mastercard transactions. PHModer does not store complete card numbers on its own servers; payment processing is handled through secure provider integrations.
PHModer records wagers, game sessions, PHModer balance movements, promotional activity, deposit and withdrawal history, and support requests. These records allow PHModer to settle transactions, respond to disputes, and apply responsible gaming tools when needed.
When you access PHModer, technical information is collected automatically. This includes your IP address, browser type, operating system, device type, screen resolution, referring URL, session duration, and general location derived from your IP. This data helps maintain service security, detect suspicious access, and improve the platform experience.
PHModer collects personal information through the following channels:
PHModer does not purchase personal data from data brokers or third-party marketing lists for use in targeted advertising or unsolicited contact.
The personal data PHModer holds is used for the following purposes:
PHModer uses registration and identity data to create a secure account, confirm your identity when you log in, process verification requests, maintain account records, and deliver service communications related to your PHModer activity.
Financial and payment data is used to process eligible deposits and withdrawal requests in Philippine pesos, match payments to the correct account, record transaction history, investigate payment disputes, and meet applicable financial record-keeping requirements.
PHModer reviews account activity patterns to identify situations where responsible gaming controls may be appropriate. Activity data may also be used to apply deposit limits, cooling-off periods, or self-exclusion instructions associated with your PHModer account.
Technical and activity data is used to detect unusual login attempts, identify duplicate accounts, flag suspicious betting patterns, prevent payment fraud, and protect the integrity of PHModer for all users.
PHModer may process and retain personal data to meet applicable legal, regulatory, auditing, anti-money-laundering, sanctions-screening, and dispute-resolution requirements. This processing continues for as long as the relevant obligation requires it.
Aggregated and anonymised technical data may be reviewed to improve navigation, identify common support issues, optimise payment flows, and test platform updates. This analysis does not identify individual PHModer players.
PHModer processes personal data on one or more of the following grounds:
PHModer does not sell, rent, or trade personal information to marketing companies, data brokers, or advertisers. Personal data may be shared in the following limited circumstances:
PHModer works with trusted third-party service providers to deliver account verification, payment processing, fraud detection, customer support tools, platform hosting, and technical infrastructure. These providers are given access only to the data they need for the contracted purpose and are required to handle it securely.
Processing a PHP deposit or withdrawal through GCash, Maya, InstaPay, PESONet, or a card network involves sharing relevant transaction details with those providers and the associated financial institution. These networks maintain their own privacy standards and obligations.
PHModer may disclose personal information to a government body, regulator, law enforcement agency, court, or other competent authority when required by law, a valid legal process, or a lawful investigation. PHModer will, where permitted, aim to notify the relevant account holder.
In the event of a merger, acquisition, or transfer of PHModer assets, personal data may be included as part of the assets transferred. Affected players would be notified as appropriate, and the new controller would be required to maintain equivalent privacy protections.
No marketing lists: PHModer does not provide personal data to external marketing services without your consent. Service communications about your account, payments, security, or responsible gaming may still be sent when required.
Your PHModer account balance and transaction history are displayed in Philippine pesos and are visible only to you and to PHModer staff with a legitimate need to review your account for security, verification, or support purposes.
PHModer applies access controls, audit logging, and role-based restrictions to limit who can view or modify financial records. Staff access to account financial data is monitored and subject to internal policy.
If you report a payment dispute or withdrawal concern to PHModer, the relevant transaction records will be reviewed by authorised staff and, where appropriate, shared with the involved payment provider to resolve the issue. You will not be asked to share your complete payment credentials — password, OTP, or full card number — by email, chat, or phone.
PHModer retains personal data for as long as it is necessary for the purpose it was collected and for as long as applicable legal or regulatory obligations require. The following principles apply:
When data is no longer required, PHModer follows a secure deletion or anonymisation process so that it cannot be linked back to an individual account or person.
PHModer applies technical and organisational safeguards to protect stored personal data against unauthorised access, loss, alteration, or disclosure. Measures include encrypted data transmission using standard protocols, restricted database and system access, role-based internal controls, security monitoring, and regular review of security practices.
No digital platform can guarantee absolute security. PHModer's safeguards reduce risk but do not eliminate it. You can support your own account security by choosing a strong, unique password for PHModer, keeping your login credentials private, signing out after using a shared device, and reporting any unusual account activity to PHModer promptly.
If PHModer becomes aware of a data security incident that affects your personal information in a materially harmful way, we will take reasonable steps to notify you through your registered contact details and through an account notice where appropriate.
PHModer uses cookies and similar browser-based mechanisms to maintain session continuity, keep you logged in securely, remember language and display preferences, and collect anonymised analytics about how players navigate the platform.
Essential session cookies are required for basic PHModer functions and cannot be disabled without preventing normal account use. Analytics cookies may be adjusted through your browser settings or a cookie preference control if one is displayed on the PHModer website.
PHModer does not use third-party advertising cookies to build profiles for sale to external marketing networks. Analytics data is used internally to improve the platform, reduce navigation friction, and identify common support issues.
Subject to applicable law and the operational requirements of PHModer, you have the following rights regarding your personal information:
To exercise a right, send a request to the website email address shown in the footer. Include enough information to identify your PHModer account. Do not send your password, OTP, or complete payment credentials. PHModer will respond within a reasonable period and may need to verify your identity before fulfilling the request.
Some rights have limitations. PHModer may be required to retain certain data to meet legal, regulatory, anti-money-laundering, fraud-prevention, or dispute-resolution obligations even after an erasure request is received. PHModer will explain any limitation that applies to your specific request.
PHModer is strictly for adults aged 18 and above. PHModer does not knowingly collect or process personal information from anyone under 18. If PHModer discovers that a minor has registered an account or provided personal data, the account will be closed and the data will be securely deleted as soon as the issue is identified.
If you believe a minor is using PHModer, please report the concern to the website email in the footer. PHModer will investigate promptly and take appropriate action.
PHModer may update this Privacy Policy to reflect changes in applicable law, the services offered, payment methods supported, or the technical measures in place. The revised policy becomes effective when published on this page. Where a change is material, PHModer may provide additional notice through your registered email or a platform notification.
We recommend reviewing this page periodically, particularly after a significant account activity change such as a new payment method registration or an eligibility verification request. Continuing to use PHModer after a policy update may be treated as acceptance of the revised terms.
For privacy questions, data access requests, or concerns about how PHModer handles your personal information, contact us at the email address shown in the footer. Please include a clear description of your request and the account email so we can locate the relevant records. PHModer will not ask for your password or complete payment credentials in any response.
Effective date: This PHModer Privacy Policy applies upon publication and remains in force until replaced. Read it together with the Terms and Conditions and Responsible Gaming information.
Your PHModer password should not match your email, banking, or social media credentials. Change it immediately if you suspect it has been compromised.
Lock your phone or computer when not in use, avoid logging into PHModer on shared devices, and sign out after each session when away from home.
PHModer will never ask for your full password or OTP through an informal message. Do not click links in unsolicited emails claiming to be from PHModer.
If you notice a PHModer transaction you did not authorise or a login you did not initiate, contact support immediately through the official website email.
If you want to review, correct, or request deletion of your PHModer data, or if you have a question about this policy, send a message to the email in the footer. Eligible adults may also register a new account or log in to review their current profile and activity.